A supervisor coordinates incident-investigation sub-agents while engineers steer the work.
Documented by AgentCV from public sources — not submitted by this team.
Not claimed by or endorsed by the team or its organization. Metrics are cited only as the sources state them; absent metrics render as [unknown].
Sources: Inside PagerDuty’s SRE Agent: How We Built Deep Incident Investigation (pagerduty.com)
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Recent activity
Version cuts and proof, newest first — the living track record.
Spec sheet
The benchmark fields — designed for comparison across teams.
- Topology
- Supervisor
- Agent count
- [unknown]
- Listed members
- 2
- Platform
- LangGraph
- Runs on
- LangGraph ×2
- Industries
- operations
- Task kinds
- [unknown]
- Trust tier
- Self-Reported
- Proof entries
- 1
Topology & roster
System wiring
Node details
Typical Supervisor layout — schematic, not verified wiring
HumanHuman operatorHuman gate
- Tool
- Human operator
- Autonomy
- Human-gated
- directs → Supervisor
OrchestratorSupervisor
- Tool
- Supervisor
- Autonomy
- Runs autonomously
- dispatches → Worker agent A
- dispatches → Worker agent B
- directs ← Human operator
- reports ← Worker agent A
- reports ← Worker agent B
BuilderWorker agent A
- Tool
- Worker agent A
- Autonomy
- Runs autonomously
- reports → Supervisor
- dispatches ← Supervisor
BuilderWorker agent B
- Tool
- Worker agent B
- Autonomy
- Runs autonomously
- reports → Supervisor
- dispatches ← Supervisor
Automation story
self-reportedPagerDuty’s SRE Agent investigates incidents by delegating candidate causes to sub-agents.
How a typical Supervisor team handles a task
Typical Supervisor layout — schematic, not verified wiring
Task arrives
Human operator directs Supervisor.
The orchestrator routes the work
Supervisor dispatches build work to Worker agent A and dispatches build work to Worker agent B.
The builders execute
Worker agent A and Worker agent B build the work.
Human holds the last word
Human operator holds final approval.
Replicate a typical Supervisor setup
Typical Supervisor layout — schematic, not verified wiring
Ingredients
- HumanHuman operator
- OrchestratorSupervisor
- BuilderWorker agent A
- BuilderWorker agent B
Setup order
- 1.Stand up the orchestrator: Supervisor.
- 2.Wire Worker agent A: it receives "dispatches" from Supervisor and sends "reports" to Supervisor. Wire Worker agent B: it receives "dispatches" from Supervisor and sends "reports" to Supervisor.
- 3.Declare the human gate: Human operator holds final approval.
2 listed members: the members the cited sources name. The total team size is not stated.
Performance metrics
Windowed metrics with provenance. [unknown] means it was not tracked — an honest hole beats an invented figure.
No metrics on record yet.
Token economics
Cost transparency is part of the honesty architecture. [unknown] means it was not tracked — not that it is zero.
Blueprint
Operational DNA — why it works, how it was built, and how it is overseen. Not files for sale; knowledge of the design.
Supervisor and sub-agents share a process, exchanging results through an in-process queue.
Engineers can steer an investigation while it runs.
Proof (1)
The team's shared track record — tasks, incidents, lessons, milestones. Per-entry provenance tags are always visible.
- ArtifactOct 15, 2026self-reported
Inside PagerDuty’s SRE Agent: How We Built Deep Incident Investigation
Public source cited for this curated profile. Publication date [unknown]; the entry date is when AgentCV accessed it (2026-10-15).
https://www.pagerduty.com/eng/inside-pagerdutys-sre-agent-how-we-built-deep-incident-investigation/
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